The following unsolicited A-1 Self Storage reviews were received by Sparefoot.com, our referral agency.

________________________________

This review came from Google My Business:

Michael Falcon on 7/03/2017

Five stars.......family owned and operated.  They really work with you and are kind. 

_______________________________

Stacey on 6/30/2107

"Shawn went out of his way to accommodate my special situation. I couldn't be more appreciative of the customer service provided."

"Rating: 5.0 stars ★ ★ ★ ★ ★

_______________________________

Linda on 2/23/2017

"I store my hobby items in it and it's perfect for my needs. Convenient hours and access."

Rating: 5.0 stars ★ ★ ★ ★ ★

________________________________

Karen on 2/5/2017

"That really means a lot to me and goes a long way when I am moving and have a lot on my mind."

Rating: 5.0 stars ★ ★ ★ ★ ★

________________________________

Linda on 6/29/2016

"We needed hobby and costume storage in a convenient location and that's what we got. Simple, quick, efficient. Love it."

★ ★ ★ ★ ★

________________________________

Glenn H. on 6/24/2016

Rating: 5.0 stars ★ ★ ★ ★ ★

Review:
This was my second time using A-1. The first was several years ago. I was pleased the first time, and my return was even better.

_________________________________

★ ★ ★ ★

Niki on 4/15/2016

"Management was great and helpful. Facility was clear and clean and not too crowded. Great experience"

_________________________________

Even on 3/22/2016

"Great staff, easy process, no hidden fees"

★ ★ ★ ★ ________________________________

Cedric

2/26/2016

"Awesome location for an affordable price!  Great employees, convenient location, and a decent price all make for a fantastic facility!"

Recommended: Yes

Supplemental Ratings:

Price - 3/5

Security - 4/5

Service - 5/5

Cleanliness- 5/5

________________________________

Richard on 12/22/2016

"Helpful staff, clean and easy access, sort of limited parking, but has yet to present a problem. Well satisfied with this business."

Recommended: Yes

Supplemental Ratings:

Price - 4/5

Security - 4/5

Service - 4/5

Cleanliness - 5/5

_______________________________

Richard on 12/13/2016

"Good for the price, pleasant, helpful staff, could use longer hours, old but clean, and handy location"

Recommended: Yes

Supplemental Ratings:

Price - 2/5

Security - 3/5

Service - 4/5

Cleanliness - 4/5

Manager's Response - 2/23/2016

Thanks Richard for your nice comments. A-1 Self Storage has had the same 7 days a week open hours for 39 years, except New Years day, 4th of July, Labor day, Thanksgiving and Christmas. The hours are 9:30 am to 6:30 pm weekdays and 9:00 am to 5:00 pm weekends.

______________________________

Juan on Mar. 18, 2015

"Excellent experience, Outstanding costumer services,"


  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

 

 

 

 


Kaare Gimse on Feb. 28, 2015

"Great location and good pricing. Customer service is excellent.  The only inconvenience is the freight elevator that requires manual closing of the gates each use. Also, the hallways are a bit narrow."

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)
Recommended: Yes


Paul on Jan. 12, 2015

"Great staff, great location, reasonable pricing.  The ease of location(across the street from U-Haul and still inner city made my move and storage a breeze. The staff was great and helpful."

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)
Recommended: Yes

_________________________________________________________________________

Linda on Oct. 23, 2014

"Easy access, helpful attendant, competitive pricing, adequate security. Nice variety of sizes. The hours work for me."

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)
Recommended: Yes

Comment from A-1 Self Storage on Oct. 23, 2014

Thanks for your positive review! Your comments have been our motto for the past 37 years.

__________________________________________________________________________

Maria on Aug. 9, 2014

"Very old building. Floors unevening, makes moving harder. Wooden doors which can be easily broken into... Elevator not safe, old and hard to use. Not enough ground units, had to get 3rd floor, logistics of the building costs us extra time. Would not recommend for others."

  Price - 2/5 (A little steep)

  Security - 2/5 (Somewhat secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)
Recommended: No

Comment from A-1 Self Storage on Aug. 9, 2014

Our remodeled, City of Seattle Building Department approved, older facility has provided low cost storage for thousands of clients. Streets on each side make our three floors accessible without needing an elevator or stairs. There is parking near all entrances and most lockers are nearby. If you choose our vintage freight elevator, do so knowing the mechanics were fully rebuilt in 2002 and are professionally maintained and city inspected regularly. The customer must open and close the metal mesh elevator door gates. We take security seriously. Surveillance cameras, monitored alarms and on-site managers have provided security for thousands of customers (and repeat-customers) since 1977. Our building is almost full, meaning sometimes all we have available is a third floor unit, accessible by rear street ramp, stairs or the elevator. The second floor units are accessible by ground level access, stairs or the elevator. The first floor units are the most direct without needing stairs or the elevator. Using the elevator for one more floor to get to the 3rd floor has not been a time delay problem for anyone else. If quickness of your move-in is your only concern, and all we have in your desired size is a third floor unit, then this review by Maria may be helpful to you.

__________________________________________________________________________

Kimberly on Aug. 4, 2014

"The units are divided up with plywood, and while I feel my belongings are secure I wouldn't put any expensive belongings in the unit without a little worry. The price is fair, and the hours are very reasonable. And additionally there is an elevator so no worries if you get stuck on the second or third floors."

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)
Recommended: Yes

Comment from A-1 Self Storage on Aug. 4, 2014

Thanks for your positive comments. A-1 Self Storage offers the best deal in Seattle for in-city storage. Our facility has provided safe storage for thousands of clients for nearly 40 years. For security we have surveillance cameras, monitored alarms, and our facility manager. Storage insurance is available. All second & third floor units are accessible from the loading alley at the rear of the building, as well as by elevator.

__________________________________________________________________________

Joe on Aug. 1, 2014

"Decent unit. I moved in very quickly. I don't like the hours."

  Price - 3/5 (Fair price)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)
Recommended: Yes

Comment from A-1 Self Storage on Aug. 1, 2014

Thanks for your favorable comments. A-1 Self Storage has had the same 7 days a week open hours for 37 years, except New Years day, 4th of July, Labor day, Thanksgiving and Christmas. The hours are 9:30 am to 6:30 pm weekdays and 9:00 am to 5:00 pm weekends.

__________________________________________________________________________

William on Jul. 22, 2014

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

Comment from A-1 Self Storage on Jul. 22, 2014

Thanks for your 4 star review!

__________________________________________________________________________

Steve on Jul. 22, 2014

  Price - 4/5 (Good value)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)

Recommended: Yes

__________________________________________________________________________

Leah on Jun. 22, 2014

"Very easy set up and very clean. Staff was super nice and helpful. Have been a few times to put stuff in storage and getting in and out is very secure and easy."

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)
Recommended: Yes

Comment from A-1 Self Storage on Jun. 22, 2014

Thanks for your nice comments........we appreciate your review!

__________________________________________________________________________

Evan on Mar. 22, 2014

"Simple, and effective move in. The Staff where personable, and the car I put on their lot felt secure behind the fence and facility they have. I know they watch every person who goes in and out and I like the location. I felt it was a good choice."

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)
Recommended: Yes

__________________________________________________________________________

Mary on Jan. 30, 2014

"Easy. questions were answered.no problems, at site just with driving into parking area."

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 3/5 (Average)
Recommended: Yes

__________________________________________________________________________

Yours truly on Jan. 6, 2014

"cheap but rickety old storage unit....I had little money for a storage unit a couple months ago so I found A-1 to be my best deal in town($65). Compared to other storage spaces I've looked at A-1 is dim, old and absolutely freezing cold. Very little light in the hallways and a rickety old unit door that need to be kicked hard to fit back in place. The unit itself is fine. It gets the job done. Staff is helpful, if a little overly animated, telling numerous off-color jokes and random stories during the paperwork process."

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)

Recommended: Yes

Comment from A-1 Self Storage on Jan. 6, 2014

We are glad you found A-1 Self Storage to be the best deal in town! Yes, our facility is unheated and vintage; it has provided storage for thousands of clients for nearly 40 years. For security, we have surveillance cameras, monitored alarms, and our facility manager. To conserve energy some lights are off. They do have pull cord switches, so feel free to turn more lights on. Although the lack of heat means you should bring your jacket in the winter, stored items have not been affected because the building is insulated and ventilated. If your door is an issue, we can find you a different unit, or repair your door. Thank you for the appreciation of our staff. We work hard to make your experience positive!

__________________________________________________________________________

Phillip Hill on Aug. 11, 2013

"Excellent place to keep your things. This is one of the most low key yet secure storages i have found. its low budget but works for the job great. I love it."

  Price - 5/5 (Excellent value)

  Security - 5/5 (Extremely secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)

Recommended: Yes

__________________________________________________________________________

Ray on Jul. 16, 2013

"good place to store your things"

  Price - 4/5 (Good value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

__________________________________________________________________________

Emily on Jun. 4, 2013

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)

Recommended: Yes

Comment from A-1 Self Storage on Jun. 4, 2013

Hi Emily, We appreciate your recommendation!

_________________________________________________________________________

Josh on May. 7, 2013

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)
Recommended: Yes

__________________________________________________________________________

Crystal on Mar. 12, 2013

"The storage lockers are wodden and easy to break into. The stair are WAY too steep, the freight elevator is run down and navigating around the facility is VERY difficult. It's like a haunted house maze. It gives me the creeps to come here and refuse to go alone."

  Price - 2/5 (A little steep)

  Security - 2/5 (Somewhat secure)

  Service - 3/5 (Helpful)

  Cleanliness - 3/5 (Average)
Recommended: No

Comment from A-1 Self Storage on Mar. 12, 2013

We are very sorry to hear about your experience. We would be happy to point out a much better and quicker route to your locker. Streets on each side of A-1 Self Storage make three floors accessible without needing an elevator or stairs. There is parking near all entrances and most lockers are nearby, including yours. If you choose our vintage freight elevator, do so knowing the mechanics were fully rebuilt in 2002 and are maintained and inspected regularly. We take security seriously. Surveillance cameras, monitored alarms and on-site managers have provided security for thousands of customers (and repeat-customers) since 1977.

__________________________________________________________________________

Gem on Mar. 11, 2013

"A little old, but great customer service.  The lockers are wooden and it's dark, but for the price you can't go wrong. Depending on the location of your storage locker, it can be a hassle to get to."

  Price - 3/5 (Fair price)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 3/5 (Average)
Recommended: No

Comment from A-1 Self Storage on Mar. 11, 2013

Thanks for complimenting our customer service - we work hard at that. Sorry you found the facility a bit dark. To conserve energy many of our lights are not on all the time. These lights have manual pull cords to turn them on and off. Getting to your locker is made easier by using one of multiple entrances. Streets on each side of the building make three floors accessible without needing an elevator or stairs. There is parking near all entrances and most lockers are nearby. Alternatively, all lockers can be accessed by elevator. Surveillance cameras, monitored alarms and on-site managers have provided security for thousands of customers (and repeat-customers) since 1977.

_________________________________________________________________________

Becky on Mar. 5, 2013

"Great experience.  Very nice employees -- helpful, considerate. Building/units are older, but clean and well maintained."

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 5/5 (Squeaky clean)
Recommended: Yes

__________________________________________________________________________

Sara on Feb. 14, 2013

"Very helpful staff and I feel it is very secure."

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

_________________________________________________________________________

carol ann on Sep. 9, 2012

"compassionate caring knowledgeable.  especially since my daughter, my x and my homeless brother Tommy had units there as do I now. The prices are reasonable Tommy had a unit there for years. Bless his life."

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Lanham Deal on Sep. 8, 2012

"friendly, accomodating, professional"  THE most intelligent storage in jet city.
We have three units (can't let it go, you know) - everything that wont fit on the boat, and our confidence in the staff and facility couldn't be more certain. We love this place!"

  Price - 3/5 (Fair price)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Michael Donegan on Aug. 23, 2012

"Outstanding Customer Service....I use A1 to store equipment for the soccer club my kids play for in Seattle. Every time I stop Paul and/or Richard are extremely helpful. I was so impressed that I ended up renting space for my own use. Paul was right there to help me select the size and location.
Paperwork was a breeze."

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Pamela Hale on Aug. 20, 2012

"Excellent!  I have been a satisfied customer for more than a decade. Ernie was a great guy who was very kind to me and my daughter. We always enjoyed visiting with him. Paul and Richard are terrific guys. Always pleasant and willing to go above and beyond the usual level of customer service!"

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Gerald Klassen on Aug. 9, 2012

"Friendly and Helpful Staff"  "Richard and Paul were very helpful in arranging for a storage unit for me. Outstanding customer service skills! I moved to Seattle from out of town so the extra help they gave in picking out a good unit was much appreciated."

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Aaron on Aug. 4, 2012

"Friendly staff and reasonable prices!!  Found a great storage unit for a reasonable monthly price (even better when considering the second month is free). Staff is very friendly and the location is convenient on 15th Avenue West. And I can manage my account online."

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 5/5 (Outstanding)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Robert on Aug. 4, 2012

"Great value, friendly people.  This is a well-run business in an older building. If you don't need state of the art then don't believe there is a better storage value inside the city."

  Price - 4/5 (Good value)

  Security - 3/5 (Secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Sylvie on Jul. 31, 2012

"Super Friendly Staff, Great Value.  The people who run the storage facility are incredibly helpful, and the value is incredible, especially if you can get a unit that has the second month free. I just wish that the facility stayed open a bit later during the day and on weekends. Otherwise, the managers are great, the paperwork is kept down to a minimum, and the location is pretty easy to access."

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________

Carol Ann on Jul. 29, 2012

"family owned business-reasonable people!  the best prices with comopassionate propieters! brother had unit there until he passed, and letting me(sister) empty out unit as I can. I also have a unit here. My daughter had a unit here, and my X had a unit here after our divorce. Recomend this place to anyone in need of storing their belongings!"

  Price - 5/5 (Excellent value)

  Security - 4/5 (Very secure)

  Service - 4/5 (Very helpful)

  Cleanliness - 4/5 (Clean)
Recommended: Yes

__________________________________________________________________________